Return Policy

Returns:

Returns are welcome up to 30 days of purchase. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. 

Customized products or special order products may not be returned. For orders over $200 a 10% restocking fee will apply. 

Shipping:

To return your product, you should mail your product to: 320 N. Sampson St, Houston, Texas 77003

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. Depending on where you live, the time it may take for your return/exchanged product to reach us will vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Refunds: 

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment.

Late or Missing Refunds:

It may take some time before your refund is officially posted by the credit card company. If after a few days you still do not see the refund posted, then contact your credit card company. If you’ve done all of this and you still have not received your refund yet, please contact us.

Exchanges:

We only replace items if they are defective or damaged.  If you need to exchange an item, please contact us.